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Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Please feel free to contact us if you have any questions regarding this solution or this case.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Discussed firmware versions and extended margins setting on printer and frequently.ĭescription: HP Z6100 having issues with print length. If your printer has Media Feed Calibration or some other feed mechanism calibration, be sure to do it. 5" on an 86" print falls within what they deem "acceptable". Most major inkjet printer manufacturers say that. * Talk to Encad - they have a worksheet that explains how to best reduce the problem. * Canvas media almost always shrinks about 1/4 inch per 4 feet due to moisture and weave of the media. * Static and slippage can cause the issue. * If produced by someone else, print the image at 101% to bump up the finished size. * If produced in-house, add bleed to the image. * Be sure to save your settings as "User 1" (without saving the settings, they disappear when you power down the printer). * Configure the X axis in the setup menu.

Onyx users who have Encads have recommended the following:

This should resolve the inconsistent print length. On your HP's printer menu, set "Extended Margins". Check below for workarounds with various printers. (2) "I'm experiencing inconsistent print lengths. They may need to do a Disk Wipe and should only be done under the guidance of a licensed HP Technician. If you experience any of the issues listed above, please contact HP Tech Support. The problem is caused by the varware data written to the HP z6100 hard drive. (1) "HP z6100 Banding / Print Lock Up / Length Issues"Ĭustomers using HP DesignJet z6100 with firmware version 6 and the ONYX v 7.1 HP Driver may experience banding, printer locking, and printing length issues. You should make the rotation before you rip your file. Problems also may occured when you rotate your file in "Printhouse" I had the same problem maybe this will help